Sharing Knowledge: Innovations and Remaining Challenges

The World Bank's commitment to a comprehensive knowledge initiative, according to this World Bank report, "was timely and appropriate. It has sparked much innovation that has provided staff, clients, and partners with faster and easier access to Bank knowledge. But the new knowledge sharing activities have not been tightly linked to the Bank's core lending and nonlending processes. As a result, their impact on clients has been limited. The Bank, now entering the seventh year of its knowledge initiative, needs to move deliberately to embed knowledge sharing in its core business processes and manage its knowledge services for results." Catherine Gwin, World Bank Operations Evaluation Department, 2003.