Rich Steele, in a review of How We Decide by Jonah Lehrer provides this check list on decision making:
1. Continue to use everything I taught you regarding rational processThis looks pretty reasonable. Like any checklist, it summarizes rather than explains. Decision making quality contributes to results, but does not determine them; implementation is a determinant but chance and the action of others count. Decision making quality depends not on the checklist, but on how well you carry out the steps.
A. In problem solving:
• Specify the problem, listing both the is and is not’s
• Look for distinctions and changes
• Identify and test for true cause
B. In decision making:
• List objectives or criteria first, then separate musts from wants and weigh your wants
• Generate alternatives, screen them through your musts and score them against your weighted wants
• Then assess risks
C. In planning:
• List the steps in your plan and identify potential problems
• List causes for those potential problems
• Plan preventive and contingent actions
2. Use the CRM (Cockpit Resource Management) Approach
• Work big problems and decisions as a team
• Get input and encourage open communication regarding problem solving and decision making
• Use the “see it, say it, fix it” methodology
3. Think like an NFL Quarterback, an Airline Pilot or a Surgeon
• Practice under (simulated) pressure however and whenever you can
• Debrief and learn from your mistakes (and your successes)
• Revise and codify your processes from your lessons learned
4. Trust your instincts (especially you Myers Briggs Intuitive “N” types)
• Your intuition is usually based on past experience or some other reality
• It isn’t really some mysterious “inner voice”
5. Don’t over think problems or decisions
• Too much of even a good thing can make us choke
• Remember Jean Van de Veld in the 1999 British Open
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